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Troubleshooting Tips for When Instagram Reels Is Not Working

Instagram Reels Not Working

Instagram Reels is a new feature of Instagram that allows users to create short, 15-second videos and share them with their followers. Since its launch in August 2020, it has quickly become popular among the Instagram community. However, users may encounter issues while using Instagram Reels, and this article provides some troubleshooting tips to help users get back up and running.


Instagram Reels is a feature of Instagram that allows users to create and share videos. It is easy to use and requires no prior experience with video editing. Users can use Instagram Reels to create fun and creative videos, add music and even add special effects. Instagram Reels can be shared with all your followers or just a select few, and the videos can be saved for later viewing or deleted after a certain period.

Tips for Creating Quality Instagram Reels

Creating quality Instagram Reels is easy if you know what you’re doing. Here are some tips to help you create better videos:

  • Music can add an extra layer of engagement to your videos, making them more exciting and enjoyable to watch. It can also help to keep viewers engaged, helping to grow your Instagram following. By using music this way, you can create more engaging and enjoyable videos to watch. It can help to grow your Instagram following and make your videos more likely to be shared by others.
  • To add extra fun to your videos on Instagram, experiment with special effects and filters. There are plenty of options to choose from, so find one that suits your style and makes your videos look awesome!
  • If you want to take your Instagram videos to the next level, use Instagram Reels’ editing tools. You can transform basic videos into polished productions that shine with a few clicks.
  • Always try to find something new, you might get some great opportunities on Instagram. Whether uploading a new reel you’ve created or following someone you haven’t followed, experimentation can produce some fantastic results.
  • It is essential to use Instagram to share your videos with your followers and ask for their feedback. This way, you can continue improving your content and ensure it’s of the highest quality. Make sure to include a hashtag (#) in the caption of each video so that followers can find and follow your other posts.

Common Issues with Instagram Reels

Instagram Reels is a great feature but can have its own problems. Some of the most common issues users may encounter are trouble logging in, slow loading times, videos not playing, and other technical difficulties. In some cases, users may find that Instagram Reels are not working.

Troubleshooting Tips 

If you find yourself in a situation where Instagram Reels are not working, don’t panic. Here are some troubleshooting tips to help you get back up and running.

Check your network connection

The most common issue of Instagram Reels not working is a weak or unreliable network connection. Before attempting other troubleshooting steps, ensure your device is connected to a strong and stable Wi-Fi or cellular network. If you are using a cellular network, try switching to a different network or connecting to a different Wi-Fi network.

Restart the app

The next step is to restart the Instagram Reels app, If you have verified that your network connection is solid and stable. To do this, close the app and then open it again. This process will refresh the app and help to fix any potential bugs or glitches that may be causing Instagram Reels not to work.

Clear cache and data

If restarting the app doesn’t work, you may need to clear the app’s cache and data. Clearing the cache and data will remove any temporary files that may be causing the app not to function correctly. To do this, go to your device’s settings, select the Instagram Reels app, and tap the “Clear Cache” and “Clear Data” options.

Update the app

Update to the new version of the app, If clearing the app’s cache and data doesn’t work. Outdated versions of the Instagram Reels app can cause the app to fail to work correctly. To update the Instagram app, go to the App Store or Google Play Store, search for Instagram Reels, and tap the “Update” button.

Check settings

If you’re having trouble viewing your Instagram reels, you can try a few things to fix the issue. First, check to see if the app is set up correctly. To do this:

  1. Open the Instagram Reels app and tap the menu icon.
  2. From there, select the “Settings” option.
  3. Ensure that the “Include In Views” setting is set to “On.” If you still experience issues, try adjusting some of the app’s settings.

For example, you can view and adjust the settings within the Instagram Reels app’s “Settings” menu.

How to Log Out and Log Back Into Your Instagram Account

You may need to log out and log back into your Instagram account, If Instagram Reels is still not working after following the troubleshooting steps. To do this, open the Instagram app, tap the menu icon, select the “Settings” option, and then tap the “Log Out” button. Once you have logged out, log back into your account and try using Instagram Reels again.

How to Contact Instagram Support

If you have tried all of the troubleshooting steps and Instagram Reels is still not working, you may need to contact Instagram Support for further assistance. To contact Instagram Support, open the Instagram app, tap the menu icon, select the “Help Center” option, and then select the “Contact Us” option. From there, you can select the type of issue you are having and submit a request for help.

How to Avoid Instagram Reels Not Working Issues

The best way to avoid Instagram Reels not working issues is to make sure that your device and the app are up to date. Ensure that your device is running the latest operating system version and that the Instagram Reels app is also up to date. Additionally, ensure your device has a stable internet connection.

Alternatives to Instagram Reels

There are several alternatives you can try, If Instagram Reels is not working for you. TikTok, YouTube Shorts, and Snapchat are popular options, offering similar features to Instagram Reels. Each platform has unique features, so you can experiment and find the best one.


Instagram is a great way to share photos and videos with friends and family, but if your reels need to be fixed, you might not get the most out of the platform. Use the troubleshooting tips in this article to get back up and running. With these tips, you should be able to get back to creating quality Instagram Reels in no time.

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